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Free UK Mainland Next Day Delivery (Excludes Highlands and Islands)
Free UK Next Day Delivery (Excluding highlands and islands)

Refunds & Returns

We understand that sometimes returns are necessary, and we want to make the process as simple and straightforward as possible for you. 

  1. You may return any item within 30 days of receiving it for a full refund, as long as it is in its original condition and packaging.
  2. To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with a return shipping label and instructions on how to send the item back to us.
  3. Once we receive the returned item and verify its condition, we will issue your refund to your original method of payment within 5-7 business days.
  4. We do not offer exchanges at this time. If you wish to exchange an item, you must return the original item for a refund and place a new order.
  5. Please note that we do not cover the cost of return shipping, unless the item is defective or incorrect. If you believe there is an issue with your order, please contact our customer service team as soon as possible so we can assist you.

Thank you for shopping with us, and please let us know if you have any further questions or concerns about our returns policy.

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